Accomplishments

Wondering what I can do for you? Well, here are a few things I’ve achieved on behalf of others:

  • Conversions: Achieved an average 5.5% conversion rate for a B2B ecommerce site.
  • Website Traffic: Increased traffic to a lead generation site by 44% in 12 months through organic optimization and social media promotion, without the use of paid advertising.
  • MarCom: Established and continue to publish monthly customer email newsletter on the topic of time & attendance and workforce management issues, growing the subscriber base to over 900 B2B decision-makers (as of October 2014). Each issue consistently achieves above-average open and clickthrough rates. For example, the September 2014 issue posted a 29.7% open rate and 4.4% clickthrough, compared to industry averages of 22.3% and 3.5%, respectively*.
  • Leadership: Motivated a busy call center team to reduce customer call abandonment rates from over 20% to less than 5% while maintaining an overall customer satisfaction rating of over 95%.

If these are the kinds of results you want for yourself, contact me!

* Industry comparisons courtesy of our mail service provider.